Privacy Policy

1. Who We Are

Gentik.in ("Gentik", "we", "us", or "our") is a technology and software development company headquartered in Kolkata, West Bengal, India. This Privacy Policy explains what information we collect through gentik.in (the "Site"), how we use it, and the choices you have.

2. Information We Collect

The Site is a static informational website. We do not require you to create an account, and we do not use cookies, analytics scripts, or advertising trackers. The only personal information we collect is what you choose to submit through our contact / inquiry form, which may include:

• Your name
• Business or company name
• Email address
• Phone number (optional)
• Industry sector and the type of solution you are enquiring about
• Any message or project details you choose to share

3. How We Use Your Information

We use the information submitted through the contact form solely to:

• Respond to your inquiry and discuss your business requirements
• Follow up regarding a potential engagement or project
• Maintain internal records of business inquiries

We do not sell, rent, or trade your personal information to third parties, and we do not use it for unrelated marketing without your consent.

4. Third-Party Processors

When you submit the contact form, your inquiry is delivered to our team using Resend, a third-party transactional email delivery service. The form submission is sent from our server to Resend solely to route your message to our inbox (contact.gentik@gmail.com); it is not used by Resend for any purpose of ours beyond delivering that email. We do not use any other third-party processors, analytics platforms, or advertising networks on this Site.

5. Data Retention

We retain inquiry submissions for as long as reasonably necessary to respond to your request and maintain business records, after which they are deleted or anonymized unless a longer retention period is required by law or a legitimate business need (such as an ongoing client relationship).

6. Data Security

We apply reasonable technical safeguards to protect information submitted through the Site, including transmitting form submissions over HTTPS and processing them through a server-side endpoint rather than exposing third-party credentials in the browser. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may ask us to access, correct, or delete the personal information you have submitted to us by emailing contact.gentik@gmail.com with your request. We will respond within a reasonable timeframe.

8. Children's Privacy

The Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date above indicates when this policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at contact.gentik@gmail.com or +91 6294946391.